Privacy Policy

At Faizul Rasool Quran Institute, accessible from https://faizulrasoolquran.com/, safeguarding your privacy is one of our core responsibilities. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data. It also clarifies your rights and our obligations under data protection laws, including GDPR and other international standards. By using our website and services, you agree to the practices outlined here.

Information We Collect

We collect information to deliver, improve, and personalize your learning experience. The information we gather includes:

Personal Information

• Full name, email address, phone number, and mailing address during account registration.
  
• Payment details such as billing address and transaction history for fee processing.
  
• Account login details, including username and password.
  

Non-Personal Information

• Browser type, operating system, and device information.
  
• IP address and approximate geographic location.
  
• Cookies and web analytics data that track how you interact with our website.
  

Sensitive Information

For Quran classes involving children, we may collect limited parental or guardian details. We never request unnecessary sensitive data such as political opinions, biometric identifiers, or health records.

How We Use Your Information

Your personal information is used only for legitimate purposes, including:

• Delivering Quran learning sessions, Tajweed courses, and Islamic studies.
  
• Managing student accounts and class schedules.
  
• Processing payments securely and issuing receipts.
  
• Communicating important updates, class reminders, or changes in policy.
  
• Sending promotional content and special offers (only with your consent).
  
• Preventing fraud, ensuring platform security, and maintaining compliance with law.
  

We ensure that your data is never used for unrelated or harmful purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

• Remember user preferences.
  
• Track activity for performance analysis.
  
• Enable smooth login and session continuity.
  

You can disable cookies in your browser, but doing so may affect functionality. Some cookies are strictly necessary for site operation and cannot be disabled.

Legal Basis for Processing Data (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under the following legal grounds:

• Consent: When you voluntarily provide information (e.g., newsletter sign-up).
  
• Contractual necessity: To deliver services you have requested.
  
• Legal obligation: To comply with tax, accounting, and reporting laws.
  
• Legitimate interests: To improve services and prevent fraud.
  

Data Sharing and Disclosure

We respect your privacy and only share data when necessary:

• With payment processors and trusted third-party service providers.
  
• With teachers and administrators responsible for delivering your classes.
  
• With legal authorities if required by law or court order.
  
• With your explicit consent when sharing testimonials or feedback publicly.
  

We never sell or rent your personal information to marketers or advertisers.

Data Retention Policy

We retain your personal data only as long as necessary for service delivery and legal compliance. For example:

• Student records are stored for as long as the enrollment remains active.
  
• Payment records are kept for up to seven years in compliance with financial regulations.
  
• Unused accounts may be deleted after 24 months of inactivity.
  

When data is no longer needed, we securely delete or anonymize it.

Data Security

We use multiple layers of security to protect your data, including:

• Encrypted payment gateways (SSL/TLS).
  
• Secure server hosting and firewall protection.
  
• Restricted access for authorized staff only.
  
• Regular audits and vulnerability checks.
  

Despite these measures, no online platform can guarantee 100% protection. Users should also take responsibility by keeping login credentials safe.

Children’s Privacy

We recognize the importance of protecting children’s privacy. Our services are accessible to minors only under parental or guardian supervision.

• We collect only necessary details for course registration.
  
• Parents may review, edit, or request deletion of their child’s data.
  
• We do not knowingly allow unsupervised minors to access our services.

User Rights

As a registered user, you have the following rights under GDPR and other data laws:

• Right to access: Request a copy of the data we hold about you.
  
• Right to correction: Ask for corrections of inaccurate information.
  
• Right to erasure: Request deletion of your personal data when legally possible.
  
• Right to restriction: Ask us to pause processing of your data in certain cases.
  
• Right to data portability: Receive your data in a structured, machine-readable format.
  
• Right to object: Opt out of direct marketing at any time.
  

Requests can be sent to our support email, and we will respond within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. Please review their policies before sharing your information.

International Data Transfers

Since we operate online, your data may be stored or processed outside your country of residence. By using our services, you consent to such transfers, which we conduct under strict safeguards.

Limitation of Liability

While we take every precaution to secure your data, we cannot be held liable for:

• Unauthorized access resulting from user negligence.
• Service disruptions caused by external attacks beyond our control.
• Data shared voluntarily by users on public forums or chats.

Updates to Privacy Policy

We may revise this Privacy Policy to reflect changes in law, technology, or services. The updated version will always be posted on this page. Continued use of our services after updates means you accept the new terms.

Dispute Resolution

In case of disputes regarding data use or privacy concerns:

• Users should first contact us directly via email.
  
• If unresolved, disputes may be escalated to mediation or arbitration under local law.
  
• For EU residents, you may lodge a complaint with your local Data Protection Authority.
  

Governing Law

This Privacy Policy is governed by the applicable laws of our jurisdiction. Any disputes will fall under the exclusive jurisdiction of local courts.

Contact Information

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:
📧 Email: info@faizulrasoolquran.com
🌐 Website: https://faizulrasoolquran.com/
📞 Contact: https://faizulrasoolquran.com/contact/

This Privacy Policy ensures transparency, compliance, and trust. At Faizul Rasool Quran Institute, we are committed to protecting your personal data while delivering a safe and enriching learning experience.